Refund & Cancellation Policy
Last updated: 27 October 2026
Cancelling an order
- You can cancel your order at any time until it has been handed over to you. Open My orders and tap Cancel order, or contact us.
- We may cancel an order if an item is no longer available or we cannot reach you. We will let you know.
Refunds for orders paid online
- If a paid order is cancelled, by you or by us, we refund the full amount automatically to the same payment method (UPI, card or bank) through Razorpay.
- Refunds usually reach your account within 5–7 working days, depending on your bank.
- If you are charged but your order is not confirmed, the payment is refunded automatically. Please don't pay twice; contact us with the payment details if you need help.
Orders paid on delivery
For orders you pay for by cash or PhonePe on delivery, you pay nothing until you receive them, so cancelling costs nothing.
Country chicken by weight
Country chicken is sold by weight. If the final weight differs from what you paid for online, we settle the difference with you by PhonePe/UPI or cash when we hand it over.
Quality
If something in your order is damaged or not fresh, please contact us on the day you receive it, with a photo if possible. We will replace the item or refund what you paid for it.
Contact
Contact us: +91 79016 97161 · aaryan.nerla@gmail.com